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First Direct is a UK bank known for its exceptional customer service and 24/7 phone-based support, which makes it very attractive to expats looking for reliable banking without relying on branches. It has consistently ranked at the top in customer satisfaction indexes, such as the UK Customer Satisfaction Index, with a score of 86.7/100, well above the average for banks.
Users frequently praise its friendly, knowledgeable staff and fast response times — something especially valuable for expats who may need more personal service. On Trustpilot, it holds a 4.5/5 rating, reflecting strong trust and satisfaction among its customers
International / calling from abroad: +44 113 234 5678
